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How We Handle Your Privacy

We collect only what we need to run your account, process your bKash, Nagad or Rocket deposits, and keep your wallet secure. You control what we hold and how long we keep it.

Account data you choose to sharePayment details protected at restRequest deletion anytimeSupport responds within hoursMobile wallet privacy built in
66bet How We Handle Your Privacy
PRIVACY QUESTIONS

Contact Us About Your Data

Our account team handles privacy requests the same way we handle withdrawal questions — you ask, we respond with the steps or the file you need. Reach us through the channel that suits your schedule.

Team online

Live chat for data requests

Open the chat bubble in the account dashboard, type your request — see your data, update your phone number, delete a stored wallet — and we walk you through the verification step before we action it.

Email for formal enquiries

Send your question or deletion request to our support address with your registered phone number in the subject line. We reply with a secure link or a summary of what we hold within one business day.

Account settings for opt-out

Log into your dashboard, scroll to Privacy Controls, toggle off marketing emails or game notifications, and the change applies immediately — no need to wait for a confirmation email.

DATA SAFEGUARDS

How We Protect What You Share

We encrypt wallet numbers at rest and in transit. Session cookies expire after logout. Payment logs are stored in a separate database with restricted access so even our own lobby developers cannot see your bKash PIN or Rocket account balance.

Encryption for payment data

Your bKash, Nagad and Rocket account numbers are encrypted with industry-standard algorithms before they reach our database. Transaction records remain encrypted until you request a withdrawal, at which point only the payment processor sees the plain text.

Cookie lifespan and control

Session cookies keep you logged in while you move between the slots lobby and the sportsbook. They expire when you close the browser or tap logout. Analytics cookies track lobby navigation but do not store personal identifiers.

Account security layers

We send a one-time code to your registered phone number every time you withdraw or change your password. Two-factor verification prevents unauthorised access even if someone guesses your login credentials.

Data retention rules

Active account records stay on file as long as you keep playing. Inactive accounts are anonymised after the period required by local regulation in eligible regions. You can request early deletion by contacting support with your phone number and email.

What Players Ask About Privacy

We collect your phone number, email address and device identifier to verify your account and send one-time codes. Payment details like your bKash or Nagad number are stored separately and encrypted.

Yes. Log into your account dashboard, open the privacy section, and request a data export. We send a secure download link to your registered email within one business day.

Contact support through live chat or email with your registered phone number. We close your account and delete personal identifiers within ninety days unless a pending withdrawal or regulatory requirement extends the hold.

We share transaction records with bKash, Nagad and Rocket only to process your deposit or withdrawal. We do not sell your data to advertisers or external marketing platforms.

Session cookies keep you logged in while you switch between the lobby and your wallet. Analytics cookies track page visits to improve load times. You can disable non-essential cookies in your browser settings.

Yes. Click the unsubscribe link in any email footer or toggle off marketing notifications in your account dashboard under Privacy Controls. The change applies immediately.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.